• At what point(s) does the message deviate from the original? • Does deviation increase with an increase in participants? • Are some messages more memorable than others? Before the days of computers and audio recording people would communicate through letters. However, only the wealthy, educated class had the means and intellect to write. Stories were often passed down through oral traditions from generation to generation. Telephone Game Phrases. Good telephone game phrases use alliteration – the repetition of letters and sounds. Some examples of good telephone game phrases are: a guppy in a shark tank. Candy crunching coconut lovers. Red roses with thorny stems. Doorknobs and doorjambs with hasps and hinges. Telephone is a fun game for kids. Players whisper a phrase to each other and laugh as the phrase is misunderstood and repeated incorrectly. When the stories were written among the latter generations variations within those stories began to appear. Like in the classic game, “Telephone” players are given a phrase and are told to pass it down the line to the next person. At the end of the line the message is often transformed from the original. In this project we will track the progression of the message as it travels through the “telephone line.” • Voice Recorder - Available at department stores, electronic stores. • iPod voice recorder attachment • Find 5-20 subjects to participate in your game of telephone. Telephone Game Examples For Work• You should designate an order so participants know who to tell the message to next. • Come up with your messages: • Sentence with many numbers. • Famous Quote • Phone Number • Sentence with many colors. • Give each participant the rules: • The experimenter will tell the 1st participant the message and recording the message at the same time. The experimenter will then state the time. • Experimenter turns on the recorder & tells the message to the participant: 'Four out of forty people who live on 5th street moved to in on Jan. The experimenter continues to record and states the time, '10:05am'. • The first participant will pass along the message in the same way, recording and stating the time. • Include instructions on how to operate the voice recorder. • Participants are not allowed to write down any part of the message. • The message can only be repeated if the listener could not hear the message clearly the first time. Participants cannot ask to have the message repeated to help them remember the message. • Participants may not listen to the voice recordings. • Start with 5 people. • Relay the 1st message. • Once the telephone line is complete have the last person return the voice recorder to the experimenter. • Did the message change? • Repeat Steps 5-7 with 10 people, 20 people. • Repeat steps 4-8 with the other messages. • Organize your data in a chart. Disclaimer and Safety Precautions Education.com provides the Science Fair Project Ideas for informational purposes only. Adobe reader 11.1 free download. Education.com does not make any guarantee or representation regarding the Science Fair Project Ideas and is not responsible or liable for any loss or damage, directly or indirectly, caused by your use of such information. By accessing the Science Fair Project Ideas, you waive and renounce any claims against Education.com that arise thereof. In addition, your access to Education.com's website and Science Fair Project Ideas is covered by Education.com's Privacy Policy and site Terms of Use, which include limitations on Education.com's liability. Warning is hereby given that not all Project Ideas are appropriate for all individuals or in all circumstances. Implementation of any Science Project Idea should be undertaken only in appropriate settings and with appropriate parental or other supervision. Reading and following the safety precautions of all materials used in a project is the sole responsibility of each individual. For further information, consult your state's handbook of Science Safety. Most of us are familiar with the telephone game. For those that haven’t played, the game is very simple. A group of people stands in a line. A simple sentence, starting with the first person, is whispered into the next person’s ear one by one until the message reaches the end of the line. Typically, the sentence that is revealed by the person at the end of the line is significantly different than the one that was started with. Just as in the game, this phenomenon of simple miscommunication exists in the workplace. Once you realize just how easily spoken communications can be changed inadvertently, the importance of effectively communicating is reinforced. Car dealerships are particularly prone to this given the complexity of many of the activities occurring. If a salesperson misunderstands the sales manager when working a deal with a customer, it can alter the rapport and general experience for that customer significantly. When a service advisor communicates with a customer ineffectively, the same thing can happen. The obvious solution is accurate and detailed documentation in every customer and internal transaction. That being said, there are simply too many things happening and sound bites of information being exchanged that recording everything would be laborious and inefficient. The solution lies in ensuring that you have processes and technology in place that record and track everything related to a customer’s transaction with your dealership in the most time-efficient manner possible. In addition, you should take the time to train your staff some basic effective communication skills. Simply understanding these basic concepts will help avoid misunderstandings. • How You Relay Information Matters – People learn and retain information in different ways. Think about when you were in school. Did you retain information better by reading the textbook or listening to the lecture? The same applies in the workplace. Some people retain information better and more accurately when it’s delivered to them in a visual manner while some prefer to have it spoken to them. By learning how each of your co-workers best process information you’ll increase the effectiveness of communications and decrease the likelihood of mistakes and misunderstandings. • The Content Relayed Must Be Tailored for Each Individual – This simply means that everyone must be cognizant of the knowledge level of the person that they are speaking to. A service advisor and technician can have much more complex and technical conversations about what’s going on with a customer’s car than they may be able to with the cashier or receptionist.
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